Commercial Product Owner

London, UK
Full-time

Company Description

Octopus is a group of businesses investing in the people, ideas and industries that will help change the world. Founded in 2000, we’re now one of the UK’s fastest-growing companies, operating in two sectors – financial services and energy supply. In our financial services business, we’ve built market-leading positions in a number of specialist investment sectors, including smaller companies, renewable energy, healthcare and property finance. We employ more than 750 people and manage more than £10 billion on behalf of more than 50,000 retail and institutional investors. At Octopus we’re transforming the industries we operate in and improving the lives of millions of people.

We’re a group of entrepreneurially-minded businesses, each built on the belief that people and the planet deserve better. Our group includes Octopus Energy, Octopus Real Estate, Octopus Investments, Octopus Ventures, Octopus Renewables, Octopus Wealth, Octopus Giving and Seccl.

Life at Octopus is never dull. We’re an ambitious, people-first business that wants to make the world a better place. Because of this, we value energy, curiosity, resilience, and integrity. We’re different from most other companies you may have worked for. And we’re always on the look-out for smart, talented people who share our values.

Job Description

About the Role

This is a high-profile P&L role within the business that combines product knowledge with marketing, sales, strategy and operational business oversight.

You will be responsible for setting and driving the strategy for one of our tax efficient investment product categories and will be relied on to bring this strategy to life, ensuring it is well communicated and actioned.  You will have a key role to play in making sure that our cross-functional teams have what they need to make your strategy a success, including marketing, fundraising, application receipt and processing client investment experience. In order to do this you will need to be able to understand, influence, problem solve and motivate a wide variety of teams and people across our business.

You will need to build relationships with senior stakeholders around the business, with competitor and within industry forums.

To be successful in the role you will enjoy challenging the status quo, driving growth in new and existing products,, seeking to drive efficiencies or improvements, be prepared to influence internal and external stakeholders and have a thirst for knowledge.  Managing a group of products requires frequent and varied decision making targeting the best commercial or customer outcome, for which an understanding of internal and external factors is typically required, along with the ability to understand and influence stakeholders whose interests may not be aligned.  This is also a role that requires a deep and detailed understanding of how internal teams, processes and product features operate to enable the role to assist with the smooth functioning of the administration and client journey processes. You will need to have a proven ability to build and sustain solid relationships quickly with key stakeholders and those in the cross-functional teams that you need to steer.

Well-reasoned decision making is at the core of this role, and will range from setting strategy, prioritising resource, approving communications and solving problems.  It is essential that stakeholders and colleagues at all levels are able to buy in to your decisions and that you are able to direct a high level of energy, engagement and attention to detail to make them a success.

You will be the internal and external champion for the products you manage, protecting our business and looking for opportunities to grow the market or drive efficiencies where appropriate. You will drive new product development from your own initiative and go above and beyond to build something brilliant for our customers.

You will have an eye for detail such that you are able to review and take accountability for sign-off of documentation from legal agreements to customer facing documents that reflect Octopus and your products in the public domain. You will have a strong capability to make the complex simple – and have very strong communication skills linked to this.

This is a role that combines high level decision making with ad hoc problem solving and reactive firefighting. As the owner of our products, you will not be afraid to roll up your sleeves and tackle tasks that are required at all levels, from Board engagement to copy review. An eye for detail, strong sense of ownership and willingness to muck in will always be essential.

Qualifications

  • Previous commercial decision-making experience is essential
  • Sales, marketing or investor relations related experience will be very helpful
  • Tax or financial qualifications are beneficial but not essential
  • You will be an excellent communicator in everything from writing engaging copy for customers to influencing and challenging senior colleagues
  • You will be experienced at seeking out and implementing improvements across multiple stakeholders and teams within the business
  • You will be amazing at making the complex simple: you should be prepared to understand complex product features and technical planning opportunities, and to become able  to communicate these to a variety of audiences, including internal stakeholders, advisers and retail clients
  • You will be self-motivated and interested in constantly learning in order to improve our business
  • You will be comfortable with working to tight deadlines and confident in taking a robust approach when representing the views of the business line throughout the organisation
  • You will enjoy every day being different, and relish the challenge of dealing with ad hoc projects

Additional Information

Our Values and DNA 

At Octopus we don’t just focus on what we do but also how we do it. Everyone shares our values of being straightforward, helpful and bold. And while these are the principles that guide us as an organisation, our DNA goes even further, by revealing our inner strength: 

We are loyal: we fully buy-in to the company’s vision and believe in everything that Octopus stands for. We are respectful: we live and breathe the Octopus values of being helpful, straightforward and bold. We are resilient: we have an inner strength that means we never give in We are intellectually curious: we seek to understand how the world works and we’re always learning, adapting and improving We understand who our customers are: and because we know them really well, we always give them our very best. 

What we offer 

Octopus is committed to creating a diverse and inclusive employee experience for all. We are committed to promoting equal opportunities for growth and development regardless of race, gender, religion, sexual orientation, age, disability, or socio-economic background.  

 We believe strongly that teams are at their best wherever member of the team feels safe to bring their whole self to work.