18 Jun 2018
Putting customers first: remembering the ‘baker’s dozen’
When it comes to the relationships between companies and their customers, trust is everything.
Simon says
Ideas and inspiration from our CEO and co-founder Simon Rogerson
Posts tagged "Customer relationship"
13 Dec 2017
Left-brain vs right-brain: why you can’t teach customer service
We shouldn’t forget that it’s warmth, not competence, that helps businesses build lasting connections with their customers.