Octopus Investments Reading time: 2 mins

Octopus Investments commits a further £7.5m in growth funding to Natterbox

16 Apr 2020

Octopus Investments, part of the Octopus Group, has today announced that its Development Capital team has committed to providing a further £7.5m in growth equity funding to Natterbox, a leading global provider of voice cloud services.

Natterbox is the world’s first global business phone system managed entirely within Salesforce. The platform allows companies to revolutionise interactions with customers over the phone enabling them to accelerate productivity, become more data driven and offer a more streamlined and personalised customer experience. Natterbox serves over 500 businesses including Groupon, Legal & General and NatWest. Natterbox’s products are also well placed to support the current global shift in work practices to remote working, enabling organisations to continue safe, secure and efficient telephony communications with its customers from anywhere and on any device.

Since Octopus Investments’ initial investment in 2018, Natterbox has significantly grown its client base globally. Furthermore, it has developed its product set through the launch of its “Freedom interface”, which gives users the ability to work from anywhere, on whichever device they want, and “Natterbox for Remote Workers”, which can set up new users in as little as 15 minutes Natterbox will use the proceeds of this new investment to continue its global expansion, strengthen its sales and marketing operations, and further invest in its rapidly growing customer success and product development teams.

Neil Hammerton, CEO and Co-Founder of Natterbox said:

“We are now on a big growth trajectory. Our updated product suite alongside the increased reliance on virtual communication, puts us in an extremely strong position for the years ahead. Choosing Octopus Investments to lead this funding round was an easy decision. Their experience scaling B2B technology companies has been invaluable in contributing to our success in recent years. We also like their collaborative approach to dealing with challenges as they arise, which has been particularly helpful during these changing market conditions.

Richard Court, Head of Development Capital at Octopus Investments, said:

“Since our initial investment into Natterbox two years ago, we have been very impressed by the management team’s ability to scale the business and deliver on its growth objectives whilst still maintaining its focus on customer care, innovation and firm culture. We believe there remains a large global addressable market to go after, and Natterbox is perfectly primed to build on its successes to-date. We look forward to supporting Neil and the team on the next stage of their exciting journey.”


For journalists in their professional capacity only. The value of an investment, and any income from it, can fall as well as rise. Investors may not get back the full amount they invest. Personal opinions may change and should not be seen as advice or a recommendation. We do not offer investment or tax advice. We recommend investors seek professional advice before deciding to invest. Issued by Octopus Investments Limited, which is authorised and regulated by the Financial Conduct Authority. Registered office: 33 Holborn, London, EC1N 2HT. Registered in England and Wales No. 03942880. Issued: April 2020.